Prime Phone
Simplify how your business answers the phone
A UK business number with professional calling, messaging and smart answering. Softphone today — iOS and Android apps coming soon.
- UK business numberCalls and messages that sound like your brand
- Softphone todayTake calls in the portal while apps roll out
- Same portalBeside Workspace, mail and your website
Why Phone
Customers still call. Missed calls and generic voicemail waste opportunities. A business line keeps conversations professional.
Prime Phone pairs a UK number with softphone, messaging and smart answering — so your team can focus on the work, not the switchboard.
Capabilities
Built for how you work
Clear outcomes — so you can see the value before you compare plans.
- 01
Professional presence
Local UK numbers that match how customers expect to reach you.
- 02
Softphone today, apps next
Take calls in the browser now. Dedicated iOS and Android apps are coming soon.
- 03
Everything in one place
Calls, messages and settings live alongside your other Prime products.
Included
What you get
- UK business number
- Browser softphone for inbound and outbound calls
- Voice and SMS handling
- Smart receptionist and greeting options
- Call logging and transcription on eligible plans
- iOS and Android apps — coming soon
- Simple management for numbers and settings
- Support from the Prime team
Getting started
How it works
- 01Choose a plan
Pick the allowance and features that match how your team takes calls.
- 02Select a number
Search by area and provision a UK number in a few steps.
- 03Go live
Set greetings and routing — then take calls. Mobile apps follow soon.
Plans
Choose the right calling plan
Pick a plan that matches how your team takes calls. Softphone works in the portal today — native iOS and Android apps are coming soon.
Prime Phone
Starter
UK number, softphone, SMS and smart receptionist.
£19/mo per number
What's included
- £19.00 / month
- £190.00 / year
Prime Phone
Business
Higher allowances plus transcription for growing teams.
£39/mo per number
What's included
- £39.00 / month
- £390.00 / year
- Setup £19
Prime Phone
Pro
Multi-number capacity, recording and larger usage pools.
£99/mo per number
What's included
- £99.00 / month
- £990.00 / year
- Setup £49
Also from Prime
Complete the picture
Prime Phone
Prime Phone
Phone is part of how your brand shows up. Softphone today, apps coming soon — without a separate telecoms maze.