Business phone
A UK business number with AI that answers like your team
Prime Phone gives you a professional number, browser softphone, SMS and smart call handling — managed in the portal. Native iOS and Android apps are coming soon.
See it in action
How it looks in the portal
Explore a live-feeling preview with sample data — the same modules your team will use day to day.
Browser softphone
+44 20 7946 0018
Interactive preview with sample data — not your live account.
Customers still call. Missed calls and generic voicemail waste opportunities. A managed business phone system keeps conversations professional and recorded where they belong.
Prime Phone pairs a UK number with softphone, SMS and call handling in your portal — so your team can focus on the work, not the switchboard. Native apps for iOS and Android are coming soon.
Why it matters
Outcomes, not commodity specs
Professional presence
Local UK numbers that match how customers expect to reach you.
Softphone today, apps next
Take calls in the browser now. Dedicated iOS and Android apps are coming soon so your line travels with you.
Portal visibility
Calls, messages and configuration live in Prime next to invoices and support.
Included
What you get
- UK business number provisioning
- Browser softphone for inbound and outbound calls
- Inbound voice and SMS handling
- AI receptionist and greeting options
- Call logging and transcription on eligible plans
- iOS and Android apps — coming soon
- Portal management for numbers and settings
- Support from the Prime team
How we deliver
A clear path
Choose a plan
Pick the allowance and AI features that match how your team takes calls.
Select a number
Search by area and provision a UK number through the portal checkout flow.
Configure and go live
Set greetings, routing and call handling — then manage everything from Prime. Mobile apps follow soon.
Plans
Prime Phone packages
Choose a plan, pick a UK number and pay securely. Softphone works in the portal today — native iOS and Android apps are coming soon.
Starter
UK number, softphone, SMS and smart receptionist.
£19/mo
- £19.00 / month
- £190.00 / year
Business
Higher allowances plus transcription for growing teams.
£39/mo
- £39.00 / month
- £390.00 / year
- Setup £19
Pro
Multi-number capacity, recording and larger usage pools.
£99/mo
- £99.00 / month
- £990.00 / year
- Setup £49
Capabilities
Related services
Delivery work that pairs with this product — design, build and specialised systems.
Next step
Prime Phone
Phone is part of how your brand shows up. Softphone today, iOS and Android apps coming soon — without a separate telecoms maze.