Prime Identity
Verify who you are dealing with — in minutes
Send a link. They scan a passport or driving licence and complete a live face check on their phone — nothing to install.
- Link onlyApplicants finish on their phone — nothing to install
- Clear outcomesPass, fail or review — always visible to your team
- One accountBilled and supported with the rest of Prime
Why Identity
Identity checks should feel as simple as sending a link. Applicants complete the flow on their phone; you see a clear pass, fail, or review result in the portal.
Strong matches auto-pass. Everything else waits for your team — with the document, selfie and confidence scores in one place.
Capabilities
Built for how you work
Clear outcomes — so you can see the value before you compare plans.
- 01
Faster onboarding
Share a link by email. The applicant finishes on any modern phone browser.
- 02
Checks that decide for you
High-confidence ID and face matches auto-pass. Ambiguous cases land in review.
- 03
One product, one account
Results sit next to your other Prime products — billing and support unchanged.
Included
What you get
- Passport and driving licence capture
- Machine-readable zone (MRZ) reading
- Live selfie / liveness check
- Face match against the document photo
- Auto-pass on high confidence
- Staff review queue for the rest
- Shareable applicant link
Getting started
How it works
- 01Send a link
Create a request for a customer and email or copy the verification link.
- 02They verify on their phone
Photo of the ID, confirm details, then a short live face check in the browser.
- 03See the result
Auto-pass when confidence is high, or review the photos and scores in Prime Identity.
Plans
Clear identity pricing
From £9/mo — photo ID, live face check, and clear results in your Prime account.
Prime
Identity
Photo ID and a live selfie — verify someone with a simple link.
£9/mo
What's included
- Photo ID scan (passport or driving licence)
- Live selfie check in the browser
- Shareable link — no Prime login needed
- High-confidence checks auto-pass
- Clear pass, fail, or needs-review results
Also from Prime
Complete the picture
Prime Identity
Prime Identity
Identity checks that fit the way Prime already runs your account — clear plans from £9 per month.