Prime Identity

Know who you are dealing with

Send a verification link. They scan a passport or driving licence and complete a live face check — no app to install.

Why Identity

Identity checks should feel as simple as sending a link. Applicants complete the flow on their phone; you see a clear pass, fail, or review result in the portal.

Strong matches auto-pass. Everything else waits for your team — with the document, selfie and confidence scores in one place.

Capabilities

What you get

Concrete outcomes — not a feature dump. Each product does one job well inside Prime.

  • 01

    Faster onboarding

    Share a link by email. The applicant finishes on any modern phone browser.

  • 02

    Checks that decide for you

    High-confidence ID and face matches auto-pass. Ambiguous cases land in review.

  • 03

    One product, one account

    Results sit next to your other Prime services — billing and support unchanged.

The journey

Four steps to a clear result

SMS / Email

Verify your identity

Step 01

You send a verification link

Create a request in the portal and email or share the link. The applicant needs no Prime login.

Included

What's included

  • Passport and driving licence capture
  • Machine-readable zone (MRZ) reading
  • Live selfie / liveness check
  • Face match against the document photo
  • Auto-pass on high confidence
  • Staff review queue for the rest
  • Shareable applicant link

Setup

How it works

  1. 01
    Send a link

    Create a request for a customer and email or copy the verification link.

  2. 02
    They verify on their phone

    Photo of the ID, confirm details, then a short live face check in the browser.

  3. 03
    See the result

    Auto-pass when confidence is high, or review the photos and scores in Prime Identity.

Plans

Simple pricing

From £9/mo — photo ID, live selfie check, and clear results in your Prime account.

Prime Identity

Prime Identity

From £9/mo — identity checks that fit the way Prime already runs your account.

Prime Identity — Verify people with ID and a live selfie · Prime