Service status

Live status of Prime services.

OperationalUpdated 12 Sept 2026, 01:23

Components

  • Website / storefrontOperational

    prime.ax marketing site and checkout

  • Customer portalOperational

    portal.prime.ax control panel

  • HostingOperational

    Web hosting and application servers

  • Domains & DNSOperational

    Domain registration and DNS resolution

  • Email deliveryOperational

    Outbound and inbound email delivery

  • WebmailOperational

    Browser-based webmail

  • IMAPOperational

    IMAP mailbox access

  • POPOperational

    POP mailbox access

  • SMTPOperational

    SMTP outbound mail

  • Billing & paymentsOperational

    Invoices and card payments

  • Prime mobile appOperational

    iOS and Android Prime app

  • Push notificationsOperational

    App alerts, mail and emergency push

  • Support ticketsOperational

    Helpdesk and ticket replies

  • Prime Safety / CADOperational

    SOS, medical and check-in monitoring

  • Phone & softphoneOperational

    Numbers, calling and softphone

  • eSIMOperational

    eSIM plans and activation

  • WorkspaceOperational

    Tasks, files and collaboration

  • Identity (KYC)Operational

    Identity verification desk

  • eSignOperational

    Document signing

  • SocialOperational

    Social publishing features

History

  1. Prime mobile app

    Status changed to Operational

  2. Prime mobile app

    Status changed to Maintenance

Service status · Prime